Customer Service Reps…

Wow. Just wow.

Yesterday I got a letter telling me that Chase was decreasing our line of credit. Which was fine, because I don’t use it. What wasn’t fine was the reasons cited:

Account has not been open long enough.
Late payment.

Funny thing: Chase caused both those problems.

How? Oh, that’s right, Chase “lost” a box of documents that included all of our information. Oops…. Oh, and then it got sold on the black market, and our card got used to purchase a grill master in the UK.

Chase then closed the account and didn’t give us the new account number. While we waited for it, they charged us late fees, and messed up our credit. When we contested, they ignored it,  brought our account up for review, and decreased our line of credit. Shady, huh?

So I was a little irate. The customer service rep told Refe that the people we needed to talk to “had no phone number” so we needed to write letter.Yes, a letter… the paper kind. What??? Funny, thing, they have a fax….but no phone? In the Information Age? REALLY??? NO ONE IN THE WHOLE BRANCH HAS A PHONE???? NOT ONE????

Oh, and there was NO ONE, not ONE single person besides this brigadoon branch that only appears every 100 years and  is made up of elite phone-hating reclusive monks, that could help us.

So we talked to his supervisor. Funny thing…she fixed our credit in five minutes. Huh. What is wrong with these people?

For Amusement:

As you all know, I’m a big electronica/techno/club fan. Ok, that’s a lie. But this is still pretty amusing. Points to the person who can identify or guess what the song was originally about. (Yes, I recorded it 2 years ago as a joke…. Anyone remember? Jameseses? Think cooking….)

The only two original lines left are “the phone rings//the door bell chimes//”

Anyway, it’s a laugh.

Vote for this!

So, My father in law is a Real Artist. Like he does the graphics for the Chicago Tribune. He also made this t-shirt, and it’s up for scoring on Threadless. So give it a vote and help the world wear better shirts!

Little song for you:

Here’s a preview of a little song I’m working on…

Whatcha think?

Besides singing awkwardly in the background of my half-music-video’s, Refe’s been writing… Here’s his latest article: No. 1 Way to Make Sure Your Band Fails

That was our day, with some fireworks to cap it off! Cheers.